Do analyses consume credits?
No. Market analyses run unlimited on every plan and spend no credits. Only the conversational AI agent consumes credits, because that is what carries a real per-use cost.
What is an agent credit?
It is the unit that measures AI agent usage. Each query consumes credits by complexity: a simple query 1, a document (RAG) query 2, and a complex multi-step query 3. Each plan includes a monthly credit allowance.
Do you charge per user?
No. Every plan includes unlimited users. We would rather your whole team use Arvynta and we do not meter by seat; we only meter AI agent usage.
What happens if I exceed my credits or RAG pages?
Your operation is not blocked. You can buy a credit pack or expand your RAG pages as an add-on, or move up a plan if that suits you better.
Do prices include VAT?
No, prices exclude VAT (+ VAT). Billing in Colombia is done in pesos plus VAT. The COP values shown on the page are for reference.
What are RAG pages?
It is the size of the document base your agent can query. You upload documents —contracts, manuals, regulations— and the agent answers with that context. Each plan includes a page limit, expandable with an add-on.
What sets Dedicado apart from Esencial?
Dedicado runs on a dedicated instance (VPS) that is exclusively yours in Colombia, with more agents, more credits, more RAG pages, custom dashboards and workflows, owned connectors, and priority support. Esencial runs on shared cloud with logical tenant separation.
Can I start on Esencial and grow later?
Yes. You can start on Esencial and move to Dedicado or Corporativo when your operation needs it, keeping your configuration and your data.